4 benefits of intra-office communication software in dental practices

Intra-office communication software was developed to help improve upon the traditional communication methods. Software such as OperaDDS or YAPI can help dental practices of all sizes.

Dental practices traditionally have used one of two methods to communicate: delivering messages in person or using a blinking light system. In-person messages require significant time investment and a blinking light system is costly.

Here are four benefits of intra-office communication software, according to Dentistry IQ.

1. It improves a patient's experience by allowing dentists more personalized time with the patient, eliminating the need to leave the patient in order to relay information to other staff.

2. An increase in productivity will arise because staff members no longer have to chase each other down. This is particularly true for front desk staff.

3. Using intra-office communication software improves case acceptance rates. By addressing a patient's pressing concerns immediately, practices maximize their chances that patients follow through with proposed treatment.

4. The software improves clinical calibration, which ensures that patients get the appropriate treatment.

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