An Affordable Dentures & Implants office in South Burlington, Vt., closed suddenly, leaving patients unable to receive treatment, mychamplainvalley.com reported March 10.
Andrew Gray, a patient at the office, claims he paid $3,400 for treatment but never received his dentures.
The Better Business Bureau has received multiple complaints concerning the office and Stephen Bench, DDS, the listed owner, in the past year. The office is closed with the lights turned off and the doors locked, the report said.
The Vermont State Attorney General's office is aware of the complaints and is looking into the office.
Affordable Dentures & Implants responded with the following statement: Affordable Dentures & Implants is committed to providing valued patients with high-quality, compassionate care. The Affordable Dentures & Implants practice in Burlington, Vermont, owned by Dr. Stephen Bench, vacated its office at 1162 Williston Road, Burlington, VT. Patients of Dr. Bench’s former Affordable Dentures & Implants practice can call 1-800-DENTURE for additional assistance with their continuation of care.