When Mary Jell traveled to Mexico for her dental treatment, she claims the practice agreed the implant would cost $1,800. However, when she returned to Arizona, she was overbilled $10,000, according to AZ Central.
Ms. Jell visited Cordova Dental Care in Los Algodones after hearing reviews from friends that the practice provided affordable and quality dental care. After undergoing the surgery for the dental implant, Ms. Jell said she was very satisfied, noting the practice even made accommodations for her to get pain medication.
Soon after the 2017 implant, Ms. Jell alleges she began being charged $3,000 a week on her credit card for several weeks, with charges topping $10,000 from the practice. Ms. Jell called Discover. However, the credit card company said they couldn't help her at first saying the charges were legitimate.
Ms. Jell worked for months to get the charges resolved. Ms. Jell turned to Call for Action volunteers for help. The group helps consumers resolve disputes over fraud claims.
After continuous attempts to contact Cordova Dental Care, a longtime staffer confirmed that an employee had been terminated for accounting problems, reports AZ Central.
A year after her procedure, Ms. Jell learned that she would no longer be responsible for paying the $10,000 bill thanks to the efforts of the volunteer group.